david k.

I had to come here and write a review about this company. I just tried to explain everything but they never seems to care here was an email i sent to them

"The email was sent to one of the customer service named joy but i had to send again still they didn't do anything"

Email.
Tried contacting joy and explained everything (with my other email) that the account ******* is not mine and i can not afford to pay all of that amount let me just explain this to you

The ******* is for my brother who ordered his stuff and so on, first i never knew there was myUS but i was always ordering stuff through post office but they happen to be very thieves spo my brother once told me to order what i want through his account (*******) so they can come together with his stuff. So i ordered a video game CD (call of duty black ops) which you may see if you visit his suite it is there... so day by day things were not okay i asked him why is it taking so long than post office? He said packages were hold up so he couldn't pay whatever he has as unpaid, so he told me i could open new suite and use it to send my packages and he taught me how to open and stuff but because i am in school i dont even own any credit/debit card he just gave me his other card (he has 4 of them) to use it for my account and he told me to pay everything ASAP but due to my situation i had to save money since February as you can see account was opened on feb but i didnt pay the $10 for opening an account that because i was saving for everything now on may i just came in and pay $10 and yes the account was back again and i had everything under control and start to order my own stuff Mostly video games CD's, (here are so cost-fully) so okay my account was clean and i thought i am doing good. But one day i went through the live chat and meet a girl/woman i usually chat with jeff/ian/ and ali, so i asked her is it possible to transfer package from one account to another? My aim was to see if my video game CD (call of duty black ops) which was on ******* (my brothers suite) could be transferred to my account just only that. She just told me to wait (yes i did wait for like 20 minutes) so i tried asking her whats are the progress she couldn't reply tried for like 10 minutes but no one was answering. So okay i said maybe the connection lost... few munites i tried logging to my account and see if there would be any packages received i saw something told me its a wrong suite or incorrect password. So again i went to the live chat and AGAIN found a girl/woman (i really love how jeff, ali, and ian serve me) her namee was i think kytylin or something like that so i asked her whats wrong to my account and gave her my suite she just came accross and tell me it was cancelled i asked her why she said because they allow only one account per individual i tried explaining her that its not my account she kept on telling me "you have multiple accounts thats why we closed the ******* and moved packages to ******* that has some unpaid balance and so on... that was the point i panicked and got mad and told her its not fair.
As you can see the story above, Alana please i beg you try to understand how the situation was/is and move back my packages and my suite so i could ship them. If you want i could even pay the shipping fee before the packages are gone. I saved enough money for what i know i would buy please understand my situation there should be other packages coming its so sad that im wasting much time i don't know if they are arrived or not please try to understand what i just said i wish i could be in us and explain everything well please also show this to joy i really want the account back please please.

So the email probably expplains how worse they are. But they never helped me or answer anything PLEASE STAY AWAY I REGRET USING MYUS.COM EVERRR EVER STAY AWAYY PEOPLE