I purchased Outlook 365 about six months ago. Starting about one week ago, the program started freezing up! I called Microsoft support and they could not help! The tech said he needed to take a break and would call me back. I was very pleasant and did not offend him. He NEVER called me back!
After about two hours, I called back on the support line and waited about 30 minutes to get another tech. I explained my situation to him, and the line went dead. Of course, he did not call me back either.
Would never use this program in the future and will be looking for an alternative!