At first everything was fine, then they started getting slower and slower on the shipping, then screwingnup my orders, sending wrong amounts and when I called about the screwup they said " if they could verify it" they would send out the rest of my order, took them 4 days to do so. I payed for the petcare plus to "save", turns out that is juft a scam to get money out of you as I can buy from other sites for less, and with good customer service, and no fee extra to save. Stay away from this place, they are poor business in EVERY way!
Hi David, thank you for your feedback. We are sorry to hear about your recent experience and I would love to further look into this matter, if you can email me directly at mmherzai@petcarerx.com. The Pet Plus Membership provides wholesale pricing and free shipping on every order including Pet Food no matter how much the item weights or how big it is. We have the lowest cost available compared to any other certified online US pharmacy and if you find anywhere cheaper we will price match. You are guaranteed to save the minimum of your membership fee by the end of the year or we will credit you the difference. If you can reach out to me, I would love a chance to make this right.