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Our vacation rental property has driven more than $100,000 to date into Airbnb coffers. We had earned all 5-star reviews for 5 years until we had one unfortunate double-booking and had to cancel a guest reservation well in advance of their stay. All of a sudden Airbnb took away our Superhost status and has made it very difficult to restore. A single mistake! And the fact that we've been given a 4.99 rating for one "revenge review" and can apparently never make it to 5 stars again. Talk about biting the hand that feeds you. Airbnb is the poster child of GREED! VRBO has been a much more reasonable partner. I wish there was more competition in the vacation rental platform space. Stay tuned. I may start one.
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This review is about Airbnb as a service company.
David G.'s review of Airbnb earned a Very Helpful vote
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