Are they bots or just foreign nationals who are following a script? Just wanted an answer of where to buy a replacement driver for an LED fixture that we bought from this company 5+ years ago. Their original supply failed and was threatening to burn our house down. Did not want warranty. Just wanted to know where to replace the driver (power supply) Still a current product. I gave them the part number. Would not give any answer other than we need an order number. Ugh. Don't do business with them!