I cancelled my plan, and I got a confirmation email, but they sent me another box more than one week later. When I called customer service, they said that their mistake was my fault and that they would not give me a refund. I instructed them to take my card off file, but I am still getting emails about my "menu." I lost $180, and there's nothing I can do about it.
You're welcome for the donation, BistoMD!