Dave H.’s Reviews of Sammy Dress & more

Dave's Profile

Review 1
First Reviews
0
Votes 5
Thank Yous 0
Fans 0
Profile Views

68

Contributor Level

Total Points

105

Sammy Dress

Prom Dresses

“Pathetic”

9/4/15

This is a complete joke, waiting near on a month for an online order... Pathetic! I have been told that one of my items wasn't even available, no one bothered to inform me and was only made aware of this once I sent through a few questions as to where my actual order is, I have zero confidence that this item will actually show up and find Sammy Dress very unprofessional with time it takes to deliver items and advertising items no longer available, and no I don't want your silly points as compensation. Although have been offered these out of good will but cannot see them any where lol... typical really :/ I ordered a turbo from the states 2 weeks ago and thats here in my hand now, yours is only a very small sale but the time its taken to chase up is ridicules. Again, I asked for my money back for this order and staff said no as already posted out... yep you replied the same but I have lost patience and so over chasing up this stupid order, winter item will no doubt arrive mid summer lol

April 3 2016
Item arrived, but 3 sizes to small couldn't be bothered chasing them up so in effect cost me $$

Comments (0)
959K Views

Helpful (5)

Thank you

sammydress h. – Sammy Dress Rep Over a year old

Dear Dave H.
Thank you, we always welcome feedback from our valued customers.
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
Would you mind sending us your valid order number or email address? We are more than willing and glad to assist you. It would be highly appreciated that our cutomers could make the complaint complete and clear, not just an anonymous review.
Dear customers, we need your contact information to contact you and resolve the problem for you.
Awaiting for your contact information!
Have a nice day!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/