Darren G.

CheapOair erroneously responded to my review. They accused me basically comparing apples to oranges by stating"Refunds are only given within 24 hours of making a reservation. Requesting a refund because the fare has gone down only works when it's the exact same flight, date, time. Darren wanted to change to an earlier flight". Originally I did request a different flight but once I was informed of the penalty, so I requested the same flight, with the new price of less than $100 for each ticket. CheapOAir said that they would not honor that. They claim within 24 they will not assess a fee, but when booking on the website, if you click "free cancellation" the small print says 4 hours with out a fee, another false advertisement. Long story short, I booked 2 flights for $614 combined. The price has since then dropped daily. In fact, the EXACT same flight 72 hours later dropped to $348 combined... almost half. Still, CHEAPoair will not honor the new price and clearly elevated my original booking since the market of flight prices did not fluctuate that greatly with several other booking agencies and domestic flights. Again... stay away. Poor customer service, poor policies, inconsistencies and poor communications make this company a rip off.