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Darlene S.

2
Level 2 Contributor

Contributor Level

Total Points
488

6 Reviews by Darlene

  • TJ Maxx

3/2/15

Never can find anything there.

  • Amazon

3/2/15

I have never had a bad experience except that a order did not arrive in time for Christmas and I paid for it to. However they did refund my shipping amount but they had said they would give you a $25 gift certificate but I did not receive it. I was pleased to receive the refund of my shipping. Other than that I love Amazon.

  • Best Buy

3/2/15

Best Buy exceeds my expectations EVERY time! I can not say enough about their sales techs. There has never been a time that I have went in with a question that they have not taken the time to explain something thoroughly, It's as if I am the only one they need to help at that time when clearly there are many others. The Geek Squad! OMG... wonderful! Personable, easy going, explains everything. Can you tell that I love Best Buy. Did I say that yet? I Luuuuuv Best Buy.

  • Walmart

3/2/15

When I cant find what I am looking for elsewhere, Walmart never fails. Its like a best friend, always there.

  • JC Penney

3/2/15

I usually can always find more than what I am looking for.

  • RoseWholesale

3/2/15

I hope others will do a review check BEFORE ordering. I wish I had. I ordered a purse, a dress, boots and a coat which said it would take 15 days. I ordered November 12th, 2014. Two weeks later I am checking to see where the order was in the shipping process and found that it had not even shipped. Once I emailed them about I saw that they shipped it the next day but in two packages. The purse I ordered was no longer available.
I received the dress first, month after I ordered, and clearly their sizes are off the chart for someone who wears an XL according to US sizes. About three weeks after the dress, I received the coat, or atleast I thought it was a coat, it was clearly a jacket. The picture showed a coat, not a lightweight jacket. The coat was what I was most excited for and the actual reason I was ordering. I took the jacket into work to see if any of my fellow coworkers could fit it and even the smallest, skinny one could barley fit it. About 3 weeks to a month later I received the boots, cute as all get up, but definitely it had to be a childs boot because they were that small. I didn't even attempt to try them on. I was so disappointed. After two plus months I ended up having to send everything back. In the emails they ask me to send a pictures of the items I was returning before they would give me an address to return to. I tried but the size of the picture could not exceed 2 MB. Eventually I had to threaten to file a report about their sales ethics in order for them to give me an address to return to. There is NO address on their website for returns. Once I received the address then they said 15 % would be deducted for depreciation? I paid twice as much sending it back as they charged me to send it. Although one good thing I could say is that they were not slack in returning my emails. I have to say I will never order from them again. This whole process has been a nightmare. I hope this helps someone and I hope they read the reviews first. I would hate to have someone go through the experience we have had to go through. If anyone needs an address, please email me and I will give you a return address. (*******@verizon.net).

Tip for consumers:
PLEASE READ REVIEWS FIRST AND TAKE HEED!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Darlene,
Thanks for your time and your review.
We have checked the e-mail carefully and find that all the items are correct based on your order and instructions.
Also, hope you can check our policy carefully.
We have sent you the e-mail. Please check it and give us your reply.
Best Regards
Customer Service

Darlene Has Earned 8 Votes

Darlene S.'s review of Walmart earned a Very Helpful vote

Darlene S.'s review of RoseWholesale earned 5 Very Helpful votes

Darlene S.'s review of JC Penney earned a Very Helpful vote

Darlene S.'s review of Best Buy earned a Very Helpful vote

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