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Darlene R.

Contributor Level

Total Points
183

1 Review by Darlene

  • TBdress

1/10/16

While their dresses may look fine online, the clothes are not true to size and if you return the item, you will never get a refund back. I have been fighting to get my refund back from them over a year now and still have not gotten my refund back. They keep promising but then keep changing the amount of the refund and they are not given me any refund back as of this date.

There are other sites that have the same clothes and have better customer service, better material and fit. They also honor their refund policy.

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Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Darlene Has Earned 3 Votes

Darlene R.'s review of TBdress earned 3 Very Helpful votes

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