darlene j.

I should probably not be writing this review right now because I am so so angry. I love YC and have been a very good customer for years. I shop about every 4 months and usually spend over $125.00! The stores I frequented near me have closed so I need to buy online... what a freakin nightmare! They constantly get my credit card mixed up and won't allow me to fix it, they get my address mixed up and continue to want to send it to my old address even though I have been at my new one for over 2 years! They won't allow me to change or fix anything. Today alone I put another order in and it would not use my right credit card. Called on the phone... forget it... the woman could not go in and find my order and wanted me to repeat 16 items and spell them also... after 5 I gave up and did a live chat. That was also a mistake... kept repeating myself over and over and was on the phone for an hour hoping to fix the problem then got disconnected. Don't forget the hour I spent with the woman on the phone. When I called back... got to text with someone else who was more than happy to help me. Unfortunately, I did not have the time to repeat everything and spend even more time on the phone. We will see if my order even comes to my home or goes to my old address that I have not lived at for over 2 years! YC... I am done with you. I have been a great customer and have spent hundreds of dollars but, no more... this will be my last order... shame on you!

After reading all the negative reviews I was really hesitant to order anything from Zulily... but, I ended up ordering 2 pairs of shoes from Zulily. The first pair I love and they came in after only about 2 weeks (surprise). The second pair I love as well but the soles are very slippery (will have to do something about that). Anyway, I was pleasantly surprised that they came in so quickly and were a very nice material. Now, let's see how my bill is handled hopefully no mistakes will be made. After reading the negative reviews about the clothes, though, I will absolutely not order anything from them.