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Had to sign up for three months with payment up front. Scheduled a time for my staff to learn how to use the service. Scheduled an hour and blocked off patients for the scheduled time. Yodle never called in. I did not realize that they would continue charging my card each month. When I called to cancel, I was told that a bill cycle began today and because I did not call 24 hours earlier I would have to pay $1,500 to get out of the contract. Very misleading! Google Ads are much cheaper and do not require money up front.
Danny N.'s review of Yodle earned 10 Very Helpful votes
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Calls to not a human no resolution Transcript goes Ekta. 13:05:27: Good afternoon, Malcolm. I...
Danny - I'm really sorry that someone on our team missed an appointment. If you have more information about this, please share it with me at syvenna.siebert@yodle.com or 646-770-8974. We pride ourselves on delivering quality customer service, I'm sorry if that wasn't what you experienced.
Thank you,
Syvenna Siebert, PR Manager