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Danny L.

1
Level 1 Contributor

Contributor Level

Total Points
245

3 Reviews by Danny

  • Zappos

10/13/15

Deal with Zappos for your goods if possible. Responsive customer service and top notch quality products (and a company that will stand by its products instead of shirking their responsibility)

  • LL Bean

10/13/15

Did not send me my item and I had to fight with them for my refund and eventually take this up with my credit card company (still not resolved). I filed a complaint with the BBB and they claimed that they offered a replacement; this is a outright lie when none was offered. Bottom line: DO NOT BUY ANYTHING FROM THIS COMPANY UNLESS YOU PREFER TO RUN THE RISK THAT NOTHING SHOWS UP AND HAVE THE TIME TO FIGHT WITH THEM.

  • Newegg

10/13/15

Sent me the wrong item, I sent it back. Fought with them countless times to get a refund on my correct item but to no avail. This is quite a massive scam as they say they need to investigate blah blah but never bothers to follow up. Do NOT trust the other review websites where they have sky high ratings; their customer service called immediately after I posted a negative review but the main concern was getting the negative review down without resolving the issue. Terrible, do not shop here and trust the reviews here instead.

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Newegg S. – Newegg Rep

Hello Danny,

Thank you for taking the time to post this, and for bringing this to our attention.

I’m truly sorry for this situation and for the level of service that you have received. I was able to locate and review your account, and I found that your order has been issued a refund today (10/13). Depending on how quickly your bank can process the funds, you may see the refund back into your account within 3 – 5 business days.

If you need any further assistance, feel free to email us at wecare@newegg.com.

-Mike (Newegg Support)

Danny Has Earned 5 Votes

Danny L.'s review of Newegg earned 4 Very Helpful votes

Danny L.'s review of LL Bean earned a Very Helpful vote

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