Great products, horrible customer service. I have been ordering from them for several years, I recently had an issue with an order being sent to a wrong address. When I contacted them, instead of assisting me with my issue they gave me a condescending useless response and directed me to their returns policy! I have been a loyal customer for the past 5 years and was shocked at the caliber of customer service from such a big company. I won't be ordering from them again.