Daniel W.

A friend of mine had referred me to this website since they were having a big sale (which they seem to have frequently). I figured I'd try them out and buy 1 or 2 things so that if I wasn't happy I wouldn't have thrown away a lot of money. I purchased a shirt, cuff links and a tie clip, and was very pleased with the price and the products themselves. I had some concerns with the sizing on the clothing and to me, the shirt is a little short for my taste(it's not really short, just shorter than I'd prefer since I like longer shirts). Regardless, it is the size provided on the sizing chart so next time I'll probably just buy a size up. My only concern was with the ship time, in trying to keep my order inexpensive I opted for the cheapest shipping, just under $3.00. The order shipped the next day with an ETA of 10-25 business days. At about the 25th business day I created a complaint ticket and customer service responded very quickly, the next day if I remember correctly. They requested I wait a few days and if not received within a certain timeframe they would refund me my money (unfortunately with this shipping option there was no tracking information). In the end, I received it closer to 35 days, which was fine for me, next time if I want to receive it sooner, I'll pay the extra money. Even with the shipping issue, I am pleased with their service, especially their willingness to provide my refund back if I did not receive the package (which is really all they could do, since it seems to me the shipping is out of their control), Overall, I was very pleased and will order from them again, except this time I'll probably pay that extra for shipping!