Danielle T.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“Very unhappy”

9/16/15

One i ordered my item 3 weeks ago got a tracking number and anborder number put my tracking number in all the shipping track boxes no order pops up. 7-10 day order 3 weeks later still no product. I had an event to go to this weekend. Im very upset that i had to go spend more money to get something to wear because your company is non compliant with shipping and keeping customers informed of delays and so forth. Not HAPPY at ALL

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Danielle T.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Let me start by apologizing personally for your experience.We really want to work with you to make this right.
We had sent you an e-mail to you already, please kindly check it and reply, hope we can solve this issue soon.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Kind regards
Rosewholesale Customer Service