I paid to return an item four months ago and have still not been refunded. I have emailed their customer service numerous times. Still no money forthcoming despite me following all their instructions. DO NOT BUY FROM THEM!
Thanks for shopping with us. We refunded you successfully. Please check your Paypal again. If you need other help, please submit a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html,
And our customer service team will help you there.
Sincerely,
Lightinthebox
Danielle Has Earned 2 Votes
Danielle H.'s review of LightInTheBox earned 2 Very Helpful votes
Hi Danielle,
Thanks for shopping with us. We refunded you successfully. Please check your Paypal again. If you need other help, please submit a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html,
And our customer service team will help you there.
Sincerely,
Lightinthebox