- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I AM VERY UPSET. DO NOT BUY here! I ordered a coat size M. Euros 35 14 porterage. I thought ok, 50 for a nice coat is good. Coat came in M but it is is not even S, maybe XS. Return I have to pay porterage, so that is 30,- from here, no point. Then on top of everyything I got a TAX bill also for 35,-! So In total I now paid 35 14 35 for a coat that is too small and that I can not send back! Eric dress is ignoring my emails so I am warning as many person as possible to not have same disappointment! (I received answer here and on mail, asking for my booking number, I gave it to the service center, they said they will look into it, but then after nothing happens)
Can only agree. In future over amazon with the amazon guidelines. Then it can not happen to me like it did when I ordered from a homepage directly from china and landed with a wrong size, porterage too high to send back, and a tax bill on top of it. Has never happened to me with Amazon so sticking with them, they say clearly if they are liable or not.
Daniela S.'s review of EricDress earned 7 Very Helpful votes
daniela hasn’t received any thanks yous.
daniela doesn’t have any fans yet.
daniela isn’t following anybody yet.
Empty.
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. And we'e got your mail and our representative will eamil you soon for your order, please kindly pay attention to your regiatered mail box and send a reply. We believe that your problem would be finally resolved, please don't worry about it. If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team