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Danette M.

Contributor Level

Total Points
80

1 Review by Danette

  • LiveCareer

4/11/16

Emailed to cancel. Got a reply stating my email was not registered but kept billing my card.
Email again, got a delayed relay message.
Again card billed.
Finally for the 3rd try, decided to call before I got billed again.
No refund offered altough I've been trying to cancel and your failed to.

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Laura T. – LiveCareer Rep

We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@livecareer.com if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution.

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