Placed my order 12/19/14... 3 T's and a poster. Should have known better. Ordered before in November '13 with a guaranteed Christmas delivery. Order arrived after. Latest wasn't to be a Christmas gift so the 30 day delivery turn around didn't bother me so much. Well, here it is 5/29/15 and all I've received to date is the poster, and very little else as far as communication. Tickets opened and closed without explanation. Latest from them telling me my order was in the "cancelled" pile and I should have gotten a refund. My reply came back as undeliverable, and now their help link is disabled.