I've held off for years of upgrading Quicken, since the reviews have been so negative, but thought to give it a shot, well it was a total mess upgrading from version 2004 to 2016. Almost every account balance was either showing asterisks or a large dollar amount. The conversion did not work! I tried over 7 different times of installing/uninstalling & converting, and worked with Quicken support, but they could not resolve the issue.
Quicken developers should be a shames of themselves, and if there is a QA team, you sure wouldn't know it. Probably everything if off-shored, which is the American way of doing business. It's time for a new player!
I purchased the product from a local retailer, and Quicken says to try a return the product. If retailer will not accept the software return I need to mail it back to Quicken at my expense. Ugh!