WeddingWire never simply removes negative reviews, even if the review was written for vendor who does nor does not pay to advertise on our website. We always want honest, authentic reviews - regardless if they are negative, positive, or neutral. The more reviews we have from legitimate clients of vendors, the easier it is for couples to make decisions on who to hire for their special day.
Vendors are only encourage to dispute reviews that they feel violate our Terms of Use. Once a vendor disputes a review, it's our job to ensure that the review was written by a legitimate client of that business.
If you haven't heard from a member of our Dispute Team about your review, you're more than welcome to email support@weddingwire.com. As long as you were a legitimate client of this business, your review is allowed on our platform.
- Lauren
dan Has Earned 3 Votes
Dan B.'s review of WeddingWire earned 3 Very Helpful votes
Hi Dan,
WeddingWire never simply removes negative reviews, even if the review was written for vendor who does nor does not pay to advertise on our website. We always want honest, authentic reviews - regardless if they are negative, positive, or neutral. The more reviews we have from legitimate clients of vendors, the easier it is for couples to make decisions on who to hire for their special day.
Vendors are only encourage to dispute reviews that they feel violate our Terms of Use. Once a vendor disputes a review, it's our job to ensure that the review was written by a legitimate client of that business.
If you haven't heard from a member of our Dispute Team about your review, you're more than welcome to email support@weddingwire.com. As long as you were a legitimate client of this business, your review is allowed on our platform.
- Lauren