I am so dissapointed with 1-800-flowers. The service is an absolute disgrace! The agents are not trustworthy and the service is not reliable. I have spoken to 6 agents because my order was not delivered on time. From dropped calls to empty promises, my flowers were yet to be delivered. I am going to file a complaint with thr better business bearou againat this company. Never have I been this frustrated when dealing with an online order. Not only did they nkt deliver the flowers on my parents anniversary, I have promised them that the flowers would be there the next day (because that's what I was promised) but they did NOT get anu flowers. I could have ordered the flowers from a differenr company. NEVER EVER ORDER FROM 1-800 FLOWERS. They are SO UNRELIABLE and extremely unprofessional!