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Dale D.

Contributor Level

Total Points
80

1 Review by Dale

  • Overnight Prints

10/11/23
Verified purchase

"Overnight" is anything BUT what this company offers. Projects have been consistently delayed without adequate communication. The customer service is virtually nonexistent. Ordering is easy. Paying is easy. Getting the product on time - ehhh...pray about it! Thoroughly disappointed with this business. The quality of the products I'd received in years past was excellent. I don't know if there was a management change or what but even a few times prior to the pandemic the service had started falling off. After a 2 year break I thought they'd be back on track so I tried again. I should not have done it. Now I'm two days away from an event scrambling to get a product that I was told was in production 5 days ago.

Products used:
I ordered booklets that I didn't receive due to issues on the company's end and there has been considerable hassle in the waiting process

Service
Value
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Quality

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