Dakota C.’s Reviews of DressLily & more

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12/8/14

I am PISSED! I ordered a dress for my bridesmaid on this website I ordered it TWO weeks ago and still don't even have confirmation that it even shipped. When I go to review my order, it says I have none! This website is a joke and I wouldn't recommend it to ANYONE!

Tip for consumers:
Don't!

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CustomerService R. – DressLily Rep Over a year old

Dear Dakota C.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. We have checked and your order L1411281623067846 was placed at 2014-11-29 09:37:28 PST(not 2 weeks ago), while shipped out at 2014-11-29 18:39:51 PST.

So your order do exist, could you please kindly check again?

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com