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This is an update on my complaint to lazada order number******* placed on nov. 5,2015 wherein i purchase 2 phone the first to arrive was on nov. 6,2015 supposed to be a LENOVO A7000PLUS but iinstead they send me a ligthning compass its very clear that they srnd me a wrong item.
After lazada called me on nov. 10, until now no update on the status of the replacement.
I contacted LBC and they confirm that lazada already received the wrong package by jonathan intal on nov. 10,2015. Lbc tracking no. **************.
I send them several email but no reply from them the phone worth 6500 pesos and until now they dont do anything or even contact me about the status of it.
I will give lazada until nov. 20,2015 if they cannot replaced tje phone i will file a complaint to DTI, i have all the evidence that they made a mistake sending me the wrong package.
I even thinking of seeking help from the media, i want to air my complaint to national television as well.
If they will not coordinate with me. I will surely do
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What the buyer purchases at Lazada when buying Kingston Technologies Product is the Trust in...
Thanks for taking our call, Cynthia. We have already noted the replacement request on our system. Rest assured that we'll have this prioritized for your convenience. Good day!