I ordered their photo cards and a portion of my name was cut off. I contacted customer support and asked if they could reprint because when I previewed the card online, it did not show my name was going to be cut off. They refused to reprint. They offered a 50% discount towards a new purchase instead. Needless to say, I declined their offer. This was my FIRST and LAST time using Picaboo.com. I will send out those cards to my friends and family with an advisory NEVER to use this company! Complete waste of my money!