This company lures you in with their low rate and then in print you never read charge you 34.95 a month and if you don't check your cc statement closely you go on paying for months and never use it. These people are crooks. I asked for a refund as I never used it and they would not issue on except for the month I cancelled in. I work for class action lawyers. I just may start a case.
Anna B. [MyPerfectResume Rep] We apologize that you have had this experience with our service. We explain that the subscription is going to be auto-renewing. The auto renewal is listed as a feature of the 14 day subscription on the sales page, as well this information is provided on the payment and confirmation pages. We also send a payment confirmation email providing the date and amount of the auto- renewal. We do offer several ways to cancel the active subscription, this includes by phone, live chat, email and self-cancellation in your Account Settings. We are very committed in providing great customer service. You can contact us directly at customerservice@myperfectresume.com so we can provide you with assistance on your current situation as well we send you a private message so we can help you achieve a timely resolution.
Best Regards
My Perfect Resume
Cynthia Has Earned 3 Votes
Cynthia C.'s review of MyPerfectResume earned 3 Very Helpful votes
Anna B. [MyPerfectResume Rep] We apologize that you have had this experience with our service. We explain that the subscription is going to be auto-renewing. The auto renewal is listed as a feature of the 14 day subscription on the sales page, as well this information is provided on the payment and confirmation pages. We also send a payment confirmation email providing the date and amount of the auto- renewal. We do offer several ways to cancel the active subscription, this includes by phone, live chat, email and self-cancellation in your Account Settings. We are very committed in providing great customer service. You can contact us directly at customerservice@myperfectresume.com so we can provide you with assistance on your current situation as well we send you a private message so we can help you achieve a timely resolution.
Best Regards
My Perfect Resume