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So I thought I would maybe use my hot spot itermittentlyso I "suspended" my account on 2/28/23. Today
I got a notice my bill is ready. I called and apparently you have to still pay almost what the hot spot costs to have it on hold which no one ever explained when I suspended the unit. So in order to cancel it I had to pay $19.99 for not using it. RIP OFF. DO NOT USE TMOBLILE Half of the time it was sketchy for even recieving a signal.
Tip for consumers:
Be sure to ask if there are any charges you need to be informed of.
Products used:
Franklin Hot Spot
After spending a lot of money-$1500 for a stacked washer and dryer I discovered that the black marks on my white sheets from purchase was graphite from something not installed correctly or malfunctioning per their tech rep.
He never came to my house, never called me back, and went on vacation while I was waiting for my washer to be repaired or replaced. I think it may be putting wholes in my towels too. Another bout of calls, push this or that and hold for 15-35 minutes to get NOTHING. Today the same thing-oh that guy doesn't answer even for us (GE) you will need to call customer relations. Now on hold for 15-35 minutes and pressed for a call back. They have now waited until the warranty was out in September.
I just bought a new refrigerator and it was NOT GE.
Tip for consumers:
I am new to this site and don't know if or how many people will see this. I am just pissed that what I thought was buying American was actually buying China anyway.
Products used:
Purchased the GE Stacked washer and dryer from Home Depot. They were great with the purchase but no help with the issue.
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