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Customer L.

Contributor Level

Total Points
91

1 Review by Customer

  • Lazada

12/20/14

I WANT TO RATE THEM NO STAR, BUT SINCE THERE IS NO OPTION TO DO THAT, I WILL GIVE THEM 1 STAR FOR THE VERY VERY VERY RIDICULOUS SERVICE.

I ordered a gift for my niece's birthday but delivered it to my address instead.My address is in Davao and my niece lives in Metro Manila.

I clearly indicated that the item will be delivered to the SHIPPING address which was my niece's address... And waaaalllaaah! The item arrived after 13 days to the WRONG address. WHAT A SHAME LAZADA!

Poor service!

I kept sending follow up emails after the item failed to arrive to the promised 1-5 business days time frame but nobody replied to the emails I sent.

Very very very poor service. I wish they will look into this matter or else they will keep losing customers.

Tip for consumers:
I WANT TO RATE THEM NO STAR, BUT SINCE THERE IS NO OPTION TO DO THAT, I WILL GIVE THEM 1 STAR FOR THE VERY VERY VERY RIDICULOUS SERVICE.

Service
Value
Shipping
Returns
Quality

Customer Has Earned 11 Votes

Customer L.'s review of Lazada earned 11 Very Helpful votes

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