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C S.

Contributor Level

Total Points
90

1 Review by C

  • Whirlpool Canada

3/6/23

We purchased a dishwasher in April of 2022 and had it professionally installed in May 2022. With in a month the face plate bubbled and you could not connect to the buttons at all…. Dead and useless. So under warranty they tried to "fix" the machine. 5 times. For the same issues. 6 months with out the appliance we paid for …. I had to us3 lawyer language like " Time is of the essence". New dishwasher installed November 30,2022. March 6 2023…. Dishwasher died in the exact same light and song show that happened last May. When I went online the Bot that claimed to be a person named Pearl tried to charge me money on a credit card to "speak to the expert". Then said I was rude for saying no. That "chat" was over. I don't wan5 to spend another 8 weeks talking to whirlpool Canada representatives that live in Texas, Virginia, Alabama, Georgia,Florida and Colorado. (Nice whirlpool Canada). Please just refund our money and we will buy else where. Your customer service is brutal

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