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I was vey disappointed in the quality of the Frozen dolls I bought. More than half of them have broken. I did contact your support, and the person said I needed to take a picture of all the dolls broken together, however, they were gifts and are in different places, so that is not possible.
I did ask about getting refund or credit, to which I was denied as I could not take a picture of all the dolls together.
I spent hundreds of dollars at DH Gate, and was planning on buying more, but now I will not.
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Poor customer service, rude and lies. I was told the will refund my money but I never got it...
