The whole process of dealing with this company has been a nightmare, From the slow shipping (I paid extra for expedited shipping) to the poor quality of the product, to the sizing being much smaller than stated. I threw my 2 hoodies in the garbage because of the cheap workmanship and material. BE WARNED. DO NOT DEAL WITH THIS COMPANY. Trying to get my money refunded, but I am not holding my breath. Chalk it up to a life lesson. I wish I had listened to all the other bad reviews. NEVER AGAIN. SPEARD THE WORD, YOU WILL HAVE A HORRIBLE EXPERIENCE IF YOU PURCHASE ANYTHING FROM THIS COMPANY.
Dear Craig,
Thank you for your message.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
About the quality issue, we need to verify it at first.
Would you provide us your valid order number so that we can go ahead please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance.
Sammydress Customer Service
http://www.sammydress.com/