Craig O.

I have been monthly paying for the home warranty program for several years now, and I finally needed to make a request for services. After three hours on the phone, being texted links that went no where, being hung up on, I was finally able to speak to a person who barely spoke English. They wanted countless amounts of information and then after nearly exploding, they wanted more money paid right then (I have probably paid $1800 or more into the program). My wife knows where the technicians are based who handle the service calls so she is going to go try and see if can get better customer service in person. I will be cancelling this rip-off, reporting them to BBB, Missouri Attorney General and any other agencies I can find. Do not get this service.