Craig A.

I google my name periodically & found that we are deceased as per Geni.com. The only way I could contact this site was to ask for a job since there was no other way to contact them. They claim that they got the info from my cousin which is odd since she knows we are alive. My cousin told me her only genealogy search was on ancestry.com, so it appears that Geni stole info from them & didn't get it right. My brother & I have never used any genealogy sites. Now this incorrect info will probably remain on the internet even though Geni states that they will fix it. I hope family & friends don't get upset by this misinformation. Hopefully my Social Sercurity, Medicare, pension benefits are cut off because they think I'm dead.

I found one unit to be defective. There is no refund or return policy on their website. Their customer service phone message says to email support & they will respond within 24 hours. I sent two emails over a week ago and no response. No one responds to their online chat service. TrackR emailed me a survey before I received the shipment. Once I received the items, I filled out the survey complaining about the nonexistent customer service and support, & did not receive a response. I gave them a "1" rating but they should get a "0"