C P.

I ordered what I thought was a well made "red" wool baseball cap for my daughter. She received this a terribly mis-shaped "black nylon" cap with a bill that looked like a very sad duck.

When I made my first inquiry as to a return they asked for a picture of the hat received, a copy of the receipt and bar code attached to the hat - I sent all and have not received any further communication.

This review is not about the poor quality nor the wrong item received, it is about POOR customer service.

Do yourself a favor and shop elsewhere, but remember to read reviews before you do!

P.S. I gave them 1 star only because I had to, oh yeah, they did take my money and send out "something" in return. :(