I ordered tickets in May for an August concert. I got my tickets the same day, then got an email the next day telling me the tickets were not valid. I have been fighting since May to get the correct tickets. I finally got another set emailed to me. When I asked the customer service representative if the tickets were correct. Her answer to me was if you are unable to get into the concert call us from the venue. THIS IS WORST COMPANY I HAVE EVER HAD TO DEAL WITH! They charge you more and have no customer service! Don't waste your time or money!