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I bought something from Wayfair based on a previous purchase of same thing, by clicking on my previous order. So I placed my order under the assumption that it would be the same product. Sadly it was not even close, and Wayfair will not honor a free return. Customer service rep was rude by repeating the same thing over and over again. They must be reading from scripts. I will never buy from them again.
Tip for consumers:
Customer service will not listen to you if you received in incorrect order. They will still charge you return shipping. Very poor customer service!
Corinne J.'s review of Wayfair earned 23 Very Helpful votes
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