I ordered an item on this website a month ago. The date for delivery was by the 9th of December. Of course, it wasn't delivered. I tried to email them and ask what is happening with my order and the response I got was an automatic reply saying that I need to call them. I called but I couldn't get through to them obviously. The only way I was able to get to them was through PayPal, opening a dispute as I paid through PayPal. They told me it won't be delivered later than the 17th of December. I waited and of course nothing happened. I tried to cancel the order and get a refund but I was told to wait for the delivery, then return the item and then call customer service for a refund. Now I am waiting for PayPal to get through to them and get my refund.
They're awful! Stay away from them or if you do find something on their website that you really want to have, pay through PayPal to at least have a back-up plan if they fail you which I see it happens to a lot of people.