First of all, I am from Canada. I too got 'hooked' by this website and placed several orders, Then I found this site a thought 'oh $%*#" what have I done. To my surprise I am quite pleased. First order was 4 items - tops. They were a bit more lightweight than I expected, but not cheap looking. The sizes on all were quite big - I ordered small. Two I can work with as they are a 'baggy' style. I thought 'well I'll see what they will do if anything'. According to this site they were not going to do anything. They said to return them for a store credit. This suits me as it does state that they are not eligible for return. Next a apir of leggings. They were fine. Third, two more tops which I was sure would not fit - they did, which made me happy, as I really liked them. Third order, two pairs of shoes - fit, very nice for the price. Two of my orders were cancelled - again, fine with me as I over-spent anyways. On one of the cancelled items, they issued me a 10.00 credit for my troubles. The item was only 18.00. The shipping so far has been quite quick. Placed my first order on Oct. 15 and today is Nov 10. I find the shipping charges (and duty) to Canada very reasonable. Overstock added approx. 20.00 to each item plus a couple of items on overstock were 10% higher. When an item was cancelled, they were very quick to credit my Paypal account. I love the selection as although I live in a city of over 1 million people, it is hard to find unique and different items. I have worn a couple and get a LOT of compliments from people. Again, being a Canadian, Ebay sellers what to soak you more than the item cost for shipping. I don't understand what people are $#*!ing about so much. Then again - Canada we expect to wait. Plus, to not sound like a snob, but I am not ordering 15-20 dollar items. Mind you I also would never pay the normal retail price they list either. When I did contact Zulily service, they were very fast to respond. I will keep ordering. The only reason i didn't list a 5 star rating was because of the sizing misrepresentation, and the suggested retail price.