- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I tried purchasing a book online, they didn't have correct course associated with the instructor. I finally found my book and paid to have online access and loose leaf. I was able to access the book on day 1 but from there it wouldn't load. I tried everything from clearing cache and cookies to software updates. I tried on 2 different computers with different operating systems. The when I tried to navigate the student resources, I had to update my password with each attempt as it didn't remember it. I contacted my instructor and got no feedback. I tried to reach out to the community and I see several questions but no answers. I created a claim but have not heard back from Wiley. This is extremely disappointing after spending $165 and so far 2 days of wasted time. The online version sounded promising with the ability to read, listen, highlife, etc. but only in theory apparently. Purchase elsewhere if you can.
Tip for consumers:
Dealing with this company has been stressful and frustrating. I could have purchased it off Amazon for $40 cheaper but opted out so I can have the online version as well but here we are, no online version after all...
Products used:
Understanding Financial accounting 3rd edition online version and loose leaf. I have not received the hard copy and cannot access online version.
Connie hasn’t received any votes.
Connie hasn’t received any thanks yous.
Connie doesn’t have any fans yet.
Connie isn’t following anybody yet.
Empty.
Popular literature publisher. However, Wiley is a low-grade, low-quality source of multiple...
