Please, please, please do not deal with this Company. Whilst they may seem genuine and legitimate - in my opinion they are not. You will be told that they sell Hot Tubs from the USA, but they are actually from China - J&J Sanitaryware, Guangzhou. Chances are your hot tub will not actually arrive and to be honest it is probably a godsend if it doesn't. If delivered, and it's anything like mine (which took almost10 months to arrive!), the quality will be appalling. We started receiving electric shocks from ours so had to stop using it some time ago. Despite numerous promises from Dec09 TPG have not resolved our problems. Simon Foster and Jonathan Husselbee are simply NOT TO BE TRUSTED!