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S g.

Contributor Level

Total Points
82

1 Review by S

  • Roku

3/3/24

They changed their terms this morning, and there is NO way to disagree. They are holding our TVs and apps hostage if we don't agree: If you're a customer and now want to sue, you're outta luck! All disputes will now be settled via arbitrations, and THEY pick the arbiter. So Roku, what have you done with our info, that I can't opt out of agreeing to these new and horrid terms for MY device that I've had for years? And do you really think this is binding? No, this is illegal in other countries so I doubt it holds up here. Your customers are about to give you a wake up call!

Tip for consumers:
Don't trust their customer service, they charge you!!!!

Products used:
Roku

Service
Value
Shipping
Returns
Quality

S hasn’t received any votes.

S Has Received 1 Thank You

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J S. thanked you for your review of Roku

“Thanks for saying what I am thinking. I have a really long memory for stuff like this. Didn't even offer a "decline"button. Arrogant company. Their lesson starts today.”

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