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Shelly C.

Contributor Level

Total Points
80

1 Review by Shelly

  • Optimum

2/6/24

Signed up for automatic payment, with all cc info. They don't take the payment, shut off my service- when I call they say auto payment doesn't work first two months of billing cycle. Of course no one said this to me or warned I had to call in to make the payment. Plus you can't understand anyone in customer service since their call center is overseas and accents are so strong you don't even know if they're speaking English.

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