I'll be honest in saying that after I purchased the football tickets for my husband and read some negative reviews about footballticketnet.com I was very nervous. I rang their customer service for reassurance and the girl was very nice and helpful. The fact that they would only deliver the tickets to a hotel of my choice in UK(they would not post to Ireland) made me even more sceptical but I received continuous email contact with updates throughout the process. My tickets were delivered to my hotel exactly when they said they would be and a confirmation email also came. As for the tickets, I purchased the 2nd lowest in price range and they were great tickets! Based on my experience, I could not recommend this website more highly.