I received a email with a 20% off code went to there site made a purchase. I did this within one hour of receiving the email. Tried using it was told it expired, even attempted to modifying my order using their button both times it didn't work. I immeaditally emailed them regarding this received a reply sorry nothing we can do. Any one that has used Amazon, Zappos or My Habit would tell you that there response sucked. Sorry I will no longer be using Gilt. Really poor customer service.