claudia n.

... the good reviews are unfortunately outdated.
Or maybe just ok for techies - but for ordinary working moms running a small business and needing reliable with good customer service NOT the way to go.
Let me start by saying - i think its crazy to try and get a service as important as email for free!

I have used and paid for fastmail for nearly 13 years - way before it was bought by opera
I used to love fastmail.
The aliases, the kids could have different accounts
The speed of setting up imap accounts, even for me to sync with tablets and phone
The interface - none of that nested nonesense

But over the last three years its gone downhill not by standing still but by changing for the worse.
1.the interface. Simply put - my 10 old year gets lost
2. My mobile experience is too different to the desktop
3. The imap somehow caused a conflict with the new gmail app (which I have to have as work has google professional something or other) meaning I randomly do not get emails. My IT department at work banned me having fastmail
4. Oh and customer service is a no show

SO fastmail gets 1 star out of 5