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I'm on DressLily Support Site and was the other day and have to enter a code which I did to question where my orders are. It wouldn't work so I picked another code, etc. Can't even get the site to work and a big white blank box comes up blocking most of the site. I placed 2 orders, advised they received payment right away & they emailed me that the items have been shipped a long time ago but cannot track through a China Post service mail. Just today I started checking them out & it doesn't look good at all with very few exceptions. What to do? I feel like I've been scammed like other customers...
Claudia E.'s review of DressLily earned 6 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Claudia E.
Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Once again, we cannot apologize enough for any inconveniences this case may have caused you. Thank you very much for your understanding.
Yours Sincerely
Dresslily Customer Servic