You have to know what quality of clothes your buying, read the description good and look at the item good, and enlarge it. If your a GOOD SHOPPER, you will get a good/decent item. I love a lot of their things, but there are some not great quality things, but normally you can pick out the NOT great stuff pretty easy. And the Italian clothes are wonderful, but sizing is really different, make sure you read the sizing.
Cheaper things need to be bought bigger too.
I like that you find some DIFFERENT things because they sell from so many different companies and stores. Kids things are so cute, and cute shoes too.
Just be a good shopper and you have no problems.
Shipping will improve with more experience, since it's a newer company.