Clare G.

Take your order for fridge freezer.
On day of delivery when it doesn't come and you call them, they say that they didn't have it in stock after all when ordered and it would now be January the 2nd.
When you explain that you now do not have anything for a family of 5 over the Christmas period as we removed faulty one yesterday, we get an insulting offer of £50 comp to "go and buy a small on to tide us over"
Seriously bad service and blaming a glitch in their system over black Friday weekend is not acceptable! Shame on them leaving a family with the stress of this in these times.
Total fraud taking orders you can't honour.